Where is my order?
- Once you have placed an order you will receive an order notification letting you know we have received your order.
- When your order has been shipped a notification will be sent to you confirming your order is on its way.
Can I cancel my order?
Can I exchange my items?
We don’t offer exchanges at this moment, but you can return your items and order again, your refund will be processed in line with our refund policy.
How do I send my items back?
What can I return?
You can return all items that are within a 30day period unworn and the tags still intact, we cannot offer refunds on Cosmetics, earrings or pierced jewellery, Lingerie and swimwear if the hygiene seal is not in place.
Where is my refund?
Please allow 21 days for your Return to be received and processed, we will send you an email as soon as your return has been refunded. If you haven’t heard from us after 21 days of sending your parcel back, please contact us.
Your Questions Still Not Answered!
No problem please get in touch on the following email:
And we’ll answer your questions ASAP. We aim to answer within 48 hours.
We Do Care.